Support
Help with Aislecraft for iPhone and iPad.
Contact
Write to okan.geter@gmail.com. Include your device model, iOS or iPadOS version and the screen where the problem happened. Never send passwords, verification codes or payment details.
- How do I learn the rules?
- Open Settings › How to play in the game. The tutorial on Home walks through buying, placing and your first rush.
- How do I restore a purchase?
- Open Store › Restore purchases while signed in with the Apple Account you used to buy Premium or the Neon Mart theme.
- What does Premium include?
- Premium removes all ads and lets you claim the same optional Classic helpers that rewarded videos offer, without watching a video. It does not change scores or the Daily Store.
- My progress is missing on a new device.
- Turn on iCloud sync in Settings on both devices and sign in with the same Apple Account. Completed progress syncs; a run in progress stays on the device where you started it.
- When does the Daily Store change?
- Every day at 00:00 UTC. Everyone plays the same shop with the same rules that day.
- How do I change the language?
- Open Settings › Language and choose English or Türkçe.